Effective Date: 16-01-2026
Thank you for choosing Fitcare. Your privacy and data security are important to us. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on Fitcare’s website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you create an account, place an order, or contact support, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing addresses
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Payment details (only when required for transactions)
b. Device & Usage Information
Information about your device and how you interact with our website, including:
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IP address
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Browser type
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Pages visited
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Time spent on pages
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Click activities
This helps us understand user behavior and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
a. To Process Orders
To complete your purchases, manage payments, and arrange deliveries.
b. To Communicate with You
To send order confirmations, delivery updates, support responses, and service messages.
c. For Marketing (With Consent)
If you opt in, we may send newsletters, promotional offers, and updates about new products and deals.
d. To Improve Our Service
To understand user preferences and improve website performance, product recommendations, and user experience.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Personalize your browsing experience
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Remember login and preferences
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Analyze site performance
You can adjust your browser settings to refuse cookies, but this may affect some features on our site.
4. Third-Party Services
We may share information with trusted third parties that help us operate the site, including:
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Payment processors
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Delivery partners
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Marketing services
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Analytics providers
These partners are authorized only to use your information to perform tasks on our behalf and are contractually restricted from using it for other purposes.
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, use, or disclosure. However, no online transmission is completely secure. We cannot guarantee absolute protection, but we constantly update our systems to mitigate risks.
6. Children’s Privacy
Fitcare’s website is intended for users aged 18 years or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
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Accessing your information
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Correcting inaccurate information
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Requesting deletion
To exercise these rights, please contact support at support@fitcareindia.com.
8. Third-Party Links
Our website may contain links to external sites. Fitcare is not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policies of any website you visit.
9. Policy Updates
We may update this policy from time to time. The latest version will always be available on our website with the “Effective Date.” Continued use of the site after changes implies you accept the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
Fitcare Customer Support
Email: support@fitcareindia.com
Phone/WhatsApp: +91 98869 67427